| When
one is thinking of starting a business - there is
certainly significant planning and preparation that
should be done. In this section of our business start-up
guide, we will discuss the following aspects of pre-action
plannign and preparation:
» Planning
Your Business
» Resources
for Planning
» Research
» Structure
» Written Business Plan

Before launching your business, you should ask yourself
the following very direct questions to determine whether
you’re likely to thrive as a business owner.
The Big Questions: Is Entrepreneurship
For You?
In business, there are no guarantees.
There is simply no way to eliminate all the risks
associated with starting a small business - but you
can improve your chances of success with good planning,
preparation, and insight. Start by evaluating your
strengths and weaknesses as a potential owner and
manager of a small business.
Carefully
consider each of the following questions:
Are
you a self-starter?
It will be entirely up to you to develop projects,
organize your time, and follow through on details.
How well do you get
along with different personalities?
Business owners need to develop working
relationships with a variety of people including
customers, vendors, staff, bankers, and professionals
such as lawyers, accountants or consultants. Can
you deal with a demanding client, an unreliable
vendor, or a cranky receptionist if your business
interests demand it?
How good are you at
making decisions?
Small business owners are required to make
decisions constantly - often quickly, independently,
and under pressure.
Do you have the physical
and emotional stamina to run a business?
Business ownership can be exciting, but it's also
a lot of work. Can you face six or seven 12-¬hour
work days every week?
How well do you plan
and organize?
Research indicates that poor planning is responsible
for most business failures. Good organization of
financials, inventory, schedules, and production
¬ can help you avoid many pitfalls.
Is your drive strong
enough?
Running a business can wear you down emotionally.
Some business owners burn out quickly from having
to carry all the responsibility for the success
of their business on their own shoulders. Strong
motivation will help you survive slowdowns and periods
of burnout.
How will the business affect
your family?
The first few years of business start¬up can
be hard on family life. It's important for family
members to know what to expect and for you to be
able to trust that they will support you during
this time. There also may be financial difficulties
until the business becomes profitable, which could
take months or years. You may have to adjust to
a lower standard of living or put family assets
at risk in the short-term.
Do you have and can
you raise enough capital?
Even a shoestring operation requires money to get
started before your incoming revenue exceeds your
outgoing expenses. You’ll need to assess carefully
how much is required.
What are your reasons for starting your
own business?
Self-management?
Financial independence?
Creative freedom?
Full use of personal skills and knowledge?
Other?
Is this business right
for you?
What do I like to do with my time?
What technical skills have I learned or developed?
What do others say I am good at?
Will I have the support of my family?
How much time do I have to run a successful business?
Do I have any hobbies or interests that are marketable?
Maximize Probability of Success
Success in business is never automatic, and is based
on much more than luck. It depends primarily on the
owner's foresight and organization. Even then, of
course, there are no guarantees. Starting a small
business involves risk. According to the U.S. Small
Business Administration, over 50% of small businesses
fail in the first year. Careful preparation is essential
to making it through the critical first twelve months.
In his book Small Business Management, Michael Ames
gives the following reasons for small business failure:
- Lack of experience
- Insufficient capital (money)
- Poor location
- Poor inventory management
- Over-investment in fixed assets
- Poor credit arrangements
- Personal use of business funds
- Unexpected growth
Gustav Berle adds two more reasons in The Do It Yourself
Business Book:
- Competition
- Low sales
For the right person, the advantages of business
ownership far outweigh the disadvantages.
| » |
You will be your
own boss. |
| » |
Hard work / long hours directly benefit you,
rather than increasing profits for someone else. |
| » |
Earning and growth potential are far greater. |
| » |
A new venture is as exciting as it is risky. |
| » |
Running a business provides
endless challenge and opportunities for learning. |
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Please check the links below which are good informative
resources for the planning and preparation phase of
setting up a business:
Business Planning Checklist:
app1.sba.gov/survey/checklist
U.S. Government help:
www.business.gov
SBA Guide:
sba.gov/starting_business/planning/basic.html
Small Business Committee
The Greater Naples Chamber of Commerce fully recognizes
the important impact that small businesses have in
the community. With valuable guidance and assistance
from the active and involved volunteer members of
the Small Business Committee, The Chamber continues
to develop programs in support of its goal to establish
The Greater Naples Chamber of Commerce as the community's
most dynamic and pre-eminent small business advocate.
The Committee also endeavors to make
The Chamber an informational and assistance resource
for new businesses, including services such as opportunity
identification, location analysis, legal requirements,
and federal, state, county, and city requirements.
And the Committee further works to provide outreach
sources for business planning, marketing, and financing.
Through its newly formed Small Business
Education Program, the Small Business Committee is
dedicated to improving the business environment in
the Greater Naples Area through a series of seminars,
workshops, and roundtables introducing fresh, innovative
business views; promoting original and introspective
solutions and approaches to business challengers;
and, providing the essential components to help small
businesses succeed.
The program consists of the following primary components:
- Success Series Seminars
- Business Management Workshops
- Entrepreneur Roundtables
A strong, supportive element for
the overall Business Education Program comes via individual
small business counseling sessions, led by Suzanne
Specht, with Florida Gulf Coast University's Small
Business Development Center . Suzanne is available
the 2nd and 4th Wednesdays of the month, These sessions
are held at The Chamber's Administrative Offices,
2390 Tamiami Trail North, Suite 210. Appointments
are necessary and are available by contacting the
Naples Chamber at 239-262-6376.
More information about small business
seminars, workshops, roundtables, and counseling is
available by contacting Ernesto Mandible, Account
Executive and liaison for the Small Business Committee
at (239) 403-2920 or by email at ernesto@napleschamber.org.
Service Corps Of Retired
Executives (SCORE)
A national, non-profit organization with over 10,500
members which began in 1964. Score is a group of working
and retired business executives who donate their time
assisting U.S. citizens and resident aliens in starting-up
new businesses or providing business counseling for
existing businesses.
The Naples/Collier Chapter of SCORE
(Chapter 573) has over 40 such volunteer consultants
locally to assist you by mentoring on a wide range
of business issues, providing free business counseling
to entrepreneurs. This mentoring or counseling can
be in the form of assistance in setting up a new business,
legal requirements, federal/state/county requirements,
business plan advice and review, marketing and financing.
It can also be in the form of business mentoring for
established businesses.
SCORE Chapter 573 has an online
Business Resource Library for people that prefer to
‘surf’ over meeting directly with a counselor.
You are welcome to view their progress on that library
at: www.scorenaples.org/library
Free workshops on such topics as
marketing, starting a business, creating a business
plan, and using your computer to help your business
are also available. You can see their workshops at
www.scorenaples.org/workshop.htm
Chapter 573 is a certified Technical
Assistance center for the Community Express Loan program
which allows a bank to speed up loans up to $50K for
businesses. These loans are backed by the SBA. Also
offered are presentations about SCORE or on business
topics for groups and organizations. Call (239) 430-0081,
visit www.scorenaples.org,
or send an email to score@scorenaples.org
to request an appointment.
FGCU Small Business Development
Center (SBDC)
The SBDC is designed to deliver up-to-date counseling,
training and technical assistance in all aspects of
small business management. SBDC services include,
but are not limited to, assisting small business with
financial, marketing, production, organization, engineering,
and technical problems, and feasibility studies. Special
SBDC programs and economic development activities
include international trade assistance, technical
assistance, procurement assistance, venture-capital
formation, loan package information and rural development.
The SBDC also holds numerous business seminars thru
the region. Free counseling services are available.
For more information call (239) 225-4217,
visit their website at http://cli.fgcu.edu/sbdc,
or send an email to sspecht@fgcu.edu.
Small Business Administration
(SBA)
The mission of the SBA is to maintain and strengthen
the nation's economy by aiding, counseling, assisting
and protecting the interests of small businesses and
by helping families and businesses recover from national
disasters. On their website, www.sba.gov, is information
on most small business topics, plus how-to guides
and examples of business plans, financial plans, etc.
The closest SBA office is located
in Miami and offers classes and seminars on various
small business topics, including how to start a business,
financing a business, business planning, and accounting,
among others. Call (305) 536-5521 or visit www.sba.gov/fl/south.
Legal Counsel
Good legal council is very important in business start-up
and operation. The advice of legal council will help
you decide what type of business structure you should
have (C or S Corporation, Sole-Proprietorship, LLC,
Partnership), help you decide insurance issues, and
help you foresee any legal problems you may otherwise
be unaware of.
The Collier County Bar Association
has a Lawyer Referral Service that can help fit you
with the type of lawyer you need. The referral cost
is $50 and entitles the caller to a free 30 minute
initial consultation with an attorney. Call (239)
774-8711, visit www.colliercountybar.org/programs.htm,
or email ccba@earthlink.net
For business
assistance and legal contacts please click
here.
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How do you know if your business idea is viable? Is
there enough demand for your product and service to
sustain a profitable business? How tough is competition?
Researching your market is the only way to know.
Know Your Market
Before entering any market, you must understand its
unique realities. This means learning the who, what,
where, and how much of your prospects, your competitors,
and your target market. This basic understanding of
your industry will underline your written
business plan.
The internet is a great place to
start. Search for research that’s been conducted
on your market, industry, and type of business. Chances
are, you can gather enough information browsing to
give you a basic understanding without having to purchase
entire research studies.
You can learn about your market on
your own or with the help of research tools. However
you proceed, make sure you have tangible, measurable
data you can use to evaluate the potential of your
business concept.
Hands-on knowledge is best obtained
from experienced professionals. Talk to as many experienced
advisors as you can: industry colleagues (whom you
can trust), bankers, accountants, marketing specialists,
business counselors, or attorneys who specialize in
business.
You should seriously conduct your
own basic survey. Web tools like Zoomerang make this
easy and affordable. The results you get may prevent
you from making some painful and expensive mistakes
— and perhaps for launching the wrong business
to the wrong market at the wrong time.
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This is an important decision in the life of your
business. We recommended that you seek legal counsel
during this process. Be sure to read the section in
chapter two, “Legal Procedures of Starting a
Small Business”, where there is a description
of business structures and a guide to selecting the
right one for your business. Take time to think carefully
about which is best for your venture.
Lawyer Referral Service, Collier County Bar Association,
(239) 774-8711, www.colliercountybar.org
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The process of developing a written business plan
will help you think through some important issues
that you may not have considered yet. Your plan will
become a valuable tool as you set out to raise money
for your business. It should also provide milestones
to gauge your success. A written plan not only helps
you to visualize and understand all the aspects of
your venture, but is almost always needed to receive
capital funding from lenders/investors. Business plans
for small a start-up need not be more than 5 to 10
pages.
| Executive
Summary: |
| » |
Give a detailed
description of the business, its goals and objectives. |
| » |
Discuss the ownership of the business and the
legal structure. |
| » |
List the skills and experience you bring to
the business. |
| » |
Discuss the advantages you and your business
have over your competitors. |
| The
Market and Competition: |
| » |
Discuss the products/services
being offered |
| » |
Identify the customer demand for your product/service. |
| » |
Identify your market, its size and locations. |
| The
Product or Service: |
| » |
Describe the product/services. |
| » |
Explain how the
product/service will be an improvement over
an existing one. |
| Marketing/Selling
the Product: |
| » |
Explain how your product/service will be advertised
and marketed. |
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Explain the pricing
strategy. |
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Tell how you differ from the competition - what
makes you special |
| » |
Describe how you will determine prices |
| » |
Describe your market geographics- neighborhood,
regional or national |
| » |
Describe the competition's promotion methods |
| » |
Describe your promotion methods |
| » |
Describe our distribution methods or business
location |
| Financial
Plan: |
| » |
Explain your source and the amount of initial
equity capital. |
| » |
Develop a monthly
operating budget for the first year. |
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Develop an expected return on investment and
monthly cash flow for the first year. |
| » |
Provide projected income statements and balance
sheets for a two year period. |
| » |
Discuss when and how you plan to break even.
|
| » |
Explain your personal balance sheet and method
of compensation. |
| » |
Discuss who will maintain your accounting records
and how they will be kept. |
| Management: |
| » |
Describe your management team. |
| Operating
Procedures: |
| » |
Explain how the business will be managed on
a day-to-day basis. |
| » |
Discuss insurance,
lease or rent agreements, and issues pertinent
to your business |
| » |
Describe the equipment necessary to produce
your products or services. |
| » |
Describe production and delivery of products
and services. |
Customizing Your Business Plan
Tailor your plan to the interests of your prospective
investors/lenders. Show wha’s in it for them.
If you are presenting this plan to a lender, show
that:
-
You have invested an appropriate
amount of money yourself (at least 25% or 50%
of the amount you are asking from the creditor.)
This shows that you have an equal stake in the
venture and will have an incentive to protect
the creditor’s investment as well.
-
You are creditworthy, shown
by your credit report, work history and letters
of recommendation.
-
You have sufficient experience
and training to run your business successfully.
-
Your loan proposal and business
plan demonstrate your ability to start and run
a successful business.
-
Your business has sufficient
cash flow to sustain itself and make monthly
loan payments.
Review Your Plan with a Trusted
Advisor
Once you have completed your business plan, review
it with a knowledgeable friend or business associate
or a Service Corps of Retired Executives (SCORE) or
Small Business Development Center (SBDC) counselor.
(See SCORE and SBDC listings in this guide). When
you feel comfortable with the final plan, make an
appointment to review and discuss it with your lender.
The business plan is a flexible document that should
change as your business grows.
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